About
For nearly 25 years, The Total Look has been a cornerstone of the Presque Isle community. Owned and operated by Sheila Cunningham, our salon is dedicated to providing a professional, inclusive, and welcoming environment for everyone who walks through our doors.
We pride ourselves on being a tight-knit, team-oriented salon where our stylists work together to ensure every client leaves happy. Our comprehensive services include:
Expert Hair Care: Precision haircuts, custom colors, and specialized texture services.
At The Total Look, we believe that education never ends. Our team is committed to continuous learning to stay at the forefront of the latest industry trends and techniques. We love serving the wonderful people of Presque Isle and are honored to be your local destination for all things beauty.
Cancellation Policy
At The Total Look, we value your business and look forward to seeing you in our chairs. Because we are a small business, our stylists rely on scheduled appointments to make a living. To ensure we can continue providing the best service to all our guests, we have established the following Cancellation Policy:
24-Hour Notice: We kindly ask for at least 24 hours’ notice for any cancellations or rescheduling.
Late Cancellations: Cancellations made with less than 24 hours’ notice will result in a charge of 30% of the scheduled service fee.
No-Calls/No-Shows: If an appointment is missed without any notification, 100% of the service fee will be charged.
Repeated No-Shows: After three no-shows, we will unfortunately no longer be able to book future appointments for you.
We truly understand that life happens and emergencies arise. We will always take individual circumstances and emergencies into consideration before applying these fees.
Thank you for your understanding and for supporting our local small business and our talented team of stylists. We appreciate your cooperation and can't wait to see you soon!